Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carl Hoffield

Carl Hoffield

November 24, 2025

5  out of  5
rating by Carl Hoffield
"Always very helpful when we call!!"
Profile photo of John Ellis

John Ellis

November 22, 2025

5  out of  5
rating by John Ellis
"The State Farm team is incredibly supportive, responsive, and kind. They made getting insurance simple and guided us with care and transparency after a fire. Their kindness and helpfulness went above and beyond my expectations, I highly recommend them."
Profile photo of Deanna Wester

Deanna Wester

November 20, 2025

5  out of  5
rating by Deanna Wester
"Steve is great! Fast response time. Easy to work with!"
Profile photo of Miles Hegedus

Miles Hegedus

November 20, 2025

5  out of  5
rating by Miles Hegedus
"Nothing but great interactions with this office. Steve and Amanda respond to me super fast and they get the job done quickly."
Profile photo of Michael Seung

Michael Seung

November 3, 2025

5  out of  5
rating by Michael Seung
"I recently signed with State Farm due to the professionalism and customer service treatment of Sarah Hack. Thank you Sarah"
Profile photo of Hayden Bernhardt

Hayden Bernhardt

October 29, 2025

5  out of  5
rating by Hayden Bernhardt
"Sarah was fantastic to work with! She made the whole insurance process simple and stress-free, answered all our questions clearly, and found us great coverage. Highly recommend Sarah and the Steve Metzler team!"
Profile photo of Vanessa Thomas

Vanessa Thomas

October 24, 2025

5  out of  5
rating by Vanessa Thomas
"Great help with keeping my insurance at an affordable rate and understanding my situation. Thank you"
Profile photo of Isabel de Holanda

Isabel de Holanda

October 15, 2025

5  out of  5
rating by Isabel de Holanda
"Great customer service!! We are clients of State Farm for 31 years already and we continue being satisfied with the insurances we have with them. Thank you"
Profile photo of Marcos Reina

Marcos Reina

October 12, 2025

5  out of  5
rating by Marcos Reina
"Very good costumer service and Liz was very helpful with my renter’s insurance! 🙂"
Profile photo of A (Inannah)

A (Inannah)

September 26, 2025

5  out of  5
rating by A (Inannah)
"Sarah Hack is absolutely a customer service professional. She answered all my questions and got me set up in under 30 minutes. She was polite and patiently explained my policy options. I appreciate her willingness to speak with me and answer my questions with enthusiasm."
Profile photo of Jennifer Macioce

Jennifer Macioce

September 25, 2025

5  out of  5
rating by Jennifer Macioce
"Always so helpful. Easy to contact. Gave me excellent rates. Highly recommend"
Profile photo of Maddies_world 123

Maddies_world 123

September 25, 2025

5  out of  5
rating by Maddies_world 123
"Sarah Hack was great helping to set up life insurance for my daughter. She explained everything and made it an easy process! Something I thought would be complicated was so easy! Thank you to the State Farm agency and Sarah!"
Profile photo of Anthony Forbes

Anthony Forbes

September 24, 2025

5  out of  5
rating by Anthony Forbes
"We recently switched our auto and homeowners insurance to State Farm and the experience was top notch at Steve Metzler's office! Sarah was very knowledgeable and made the process very easy. The communication was outstanding and we are paying a lot less than with our previous company. If I could give more than 5 stars I would."
Profile photo of Shane T

Shane T

September 12, 2025

5  out of  5
rating by Shane T
"Steve Metzler and his entire office are absolutely amazing!! They literally have gone above and beyond for me so many times I think I've lost count. I couldnt be happier with them especially Amanda and Steve! If you are looking for insurance do yourself a favor and call them. There's no one better to deal with to be honest!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Sam Haines

Sam Haines

September 12, 2025

1  out of  5
rating by Sam Haines
"I requested that my family’s life insurance policies be canceled, and over two weeks later I was still receiving billing statements from State Farm. When I stopped by the office, there were multiple garbage bags piled up that made the place reek. For a State Farm agent, this level of service and professionalism is unacceptable. I’ve since switched my policies to another agent and would recommend others do the same. Thank you for your reply. My review reflects my experience with service and office conditions, including delayed policy cancellations and the state of the office. Professional communication and follow-through are critical for any agent, and my experience fell short in both areas. I’ve since moved my policies to another agent, and I hope this helps future customers make informed decisions."
We responded:
"This review is from a former employee who was let go in part for knowingly entering incorrect information on applications, so we are not surprised that the above review contains made up information. Their insurance has not been with our office for weeks. We wish them the best moving forward. "
Profile photo of Karen Sharif

Karen Sharif

August 27, 2025

5  out of  5
rating by Karen Sharif
"No matter what comes at us, this insurance agent is always so responsive to our needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Larry Moravec

Larry Moravec

August 20, 2025

5  out of  5
rating by Larry Moravec
"Sarah was very helpful, nice and courteous. It was a pleasure doing business with her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of sky

sky

August 20, 2025

5  out of  5
rating by sky
"Liz was amazing. She made the process so easy and is super sweet."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Lauren Bortner

Lauren Bortner

August 20, 2025

5  out of  5
rating by Lauren Bortner
"Liz has been so helpful through starting this process! Definitely recommend her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Ed Culbertson

Ed Culbertson

August 14, 2025

5  out of  5
rating by Ed Culbertson
"The people that work here are really kind, professional, and helpful. I cannot recommend them enough!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Dijonane Shackelford

Dijonane Shackelford

August 8, 2025

5  out of  5
rating by Dijonane Shackelford
"When I say they help me to the best of their abilities, they make sure I had the right coverage and got the right coverage. I really appreciate them. Make sure you guys look for them when you’re getting your insurance. They’re gonna make sure you get the best hands-down thank you guys so much."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Lucas Qin

Lucas Qin

August 2, 2025

5  out of  5
rating by Lucas Qin
"My agent, Liz Schurz, is a wonderful and helpful agent. She is patient and professional, and responds to me (the client) in a very timely manner. She gave me a great experience buying insurance at State Farm. Highly recommended!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Janice Ahn

Janice Ahn

July 30, 2025

5  out of  5
rating by Janice Ahn
"I have had such a great experience with this team. Amanda is excellent - she is personable, patient, and attentive - thank you for making this a positive experience!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Judith Mermigas

Judith Mermigas

July 25, 2025

5  out of  5
rating by Judith Mermigas
"Quick response time with complete follow up. I hav been using this office for different types of insurance. It has been a great experience everyone!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Dante Laufer

Dante Laufer

July 25, 2025

5  out of  5
rating by Dante Laufer
"I recently switched over to State Farm from another insurance company for homeowners and auto. Sarah was fantastic to work with. She got us better coverage and saved us a lot of money. Sarah made the entire process very easy with great communication. Highly recommend this insurance group, great experience!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"